Customer Success Manager

NeoGames, a world-leading provider of solutions and services for iLottery and iGaming operators, is looking for a Games Success Manager, for its Games Studio.
Responsibilities
Build a strong business relationship with our B2B customers, negotiate requests, offer insights, and provide games solutions.
Serve as the games expert by educating customers about new and existing products, as well as advising on best practices.
Track the success of individual clients and ensure that marketing promises are followed.
Handle customers’ day to day queries, requests and issues.
Acquire client experiences and develop profiles, including target audiences and trends.
Launch and track the performance of the games.
Conduct market research to identify product enhancements/market opportunities per customer.
Reach challenging revenue targets.
Requirements
At least 3 years of experience as an Account Manager/Customer Success Manager in the iGaming industry.
International Business/Account Management experience.
Native English speaker – an advantage.
Bachelor’s degree in Business Administration or similar – an advantage.
Excellent communication and presentation skills.
Great interpersonal skills and a team player.
Open-minded, ability to juggle several projects and shift priorities as needed.
Strong analytical and business skills.
Detailed oriented, problem-solver with a commercial mind set.
Self-starter and highly motivated to make things happen.
Proficiency in Excel.